Working Remotely with CABINET VISION

Please Note, this article relates back to our "Working from Home Information"

As some CABINET VISION users begin to work from home, some of our customers are beginning to use a Remote Access Application, like Team Viewer, GoToMyPC, or Chrome Remote Desktop – which allows them to access their office computer from another computer. In our experience with CABINET VISION, these are applications that are most successful when working from a home computer or laptop. You’ll need someone at your office to set it up, CABINET VISION support can not set this up. But once this is done you’ll be able to work from home regardless of the type of license you hold.

Tips for using remote access applications:

1. With any network-based infrastructure, such as remote access applications, data encryption and security are of utmost priority. We recommend that you speak with your internal IT department or an external IT consultant before committing to a solution.

2. Ensure you can keep your office computer turned on at all times.

3. Ensure you have high-speed internet at both your office and your home.

4. Avoid using the Microsoft Remote Desktop – this app utilizes protocols that prevent the software licensing module from authorizing the software launch.

5. Computer power settings on the office machines must be set to never sleep and never turn screen off.

6. Ensure that Windows updates are turned off so that a forced reboot does not occur.

Other Options:

Installing CABINET VISION on your home computer or laptop. This option will depend on the type of license you hold. If you have a keyed stand-alone license or a keyless stand-alone license then this option should work for you. However, in addition to installing CABINET VISION on your home computer/laptop you’ll need to import your database and transfer all of your CABINET VISION settings. Then of course, you’ll need to do same in reverse when you return to the office. If you choose to go this route, we recommend discussing with our Help Desk Team who will walk you through the process, but we cannot guarantee a seamless process for you.

Not Recommended: Commuting your network license. This option could work for you if you have a network license that meets certain criteria, but we do not recommend it. It will essentially disconnect one license from your network for a limited period of time defined by you (30 days, for example).

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