Upcoming Company Meeting - Service Disruptions Expected

Upcoming Company Meeting - Service Disruptions Expected

Wednesday, 2 June 2021 (9:00 AM) - Thursday, 3 June 2021 (5:00 PM)

All Offices

Upcoming Company Meeting - Service Disruptions Expected

Wednesday, 2 June 2021 (9:00 AM) - Thursday, 3 June 2021 (5:00 PM)

All Offices

 
 

Upcoming Meeting - Possible Disruptions

To Our Valued Customers,

Our team are taking time to come together and undertake team training and prepare for the next steps in our company's journey . We look to build upon the developments we made last year with Planit eCADEMY and our new SimplyBook system, as well as look ahead at the future developments of our products. 

To help us prepare for the year ahead, our Team is participating in a team meeting across:

Wednesday 2nd June and Thursday 3rd June

This will affect our normal services.

Having these meetings are an important part of Planit’s commitment to improving the skills of our staff, improving our procedures and sharing information within the team. In return, we can then raise our high-quality service and better support your business.

For Support Questions

Leading up to our meeting, our Help Desk will continue to operate as normal.

During the meeting, the best contact method will be via email helpdesk@au.planit.com, please provide your name, company name, contact details and a brief description of your request.

These emails will be monitored throughout the day for any urgent support enquiries. If production has stopped, please note it so we know it is urgent.

Alternatively, you can complete this online form that helps collect the relevant information our team needs:

.

Our services will be back to normal on Friday the 4th June, with our team contacting customers to follow-up voicemails and emails.

Label Orders

We may experience a short delay in shipping during this period. To place an order, please visit our online store.

Purchase from our Online Store

eSupport, SimplyBook and Planit eCADEMY services will not be interrupted during this time

We apologise in advance for any inconvenience caused during this period.


Regards,

The Planit Team

 



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