Steve Martin from Steve’s Kitchensin Malaga Western Australia has been running a CNC machine for a number of years. His software was running reasonably well until he needed to make a change. Unfortunately, his software relied on “backend” macros (programs) that are not easy to create or modify. Things like moving a shelf required changes to three parts (two sides and the back). Altering the edge band thickness or creating a new drawer system was a minefield. The more changes he was making to the “standard” settings, the more mistakes he was finding on the bench. All this was made even more difficult by the fact the software would not allow him to see inside the cabinets to visually validate what was actually happening.It was starting to cost money because of the time he was losing getting jobs to the CNC, doing reworks and repurchasing material that had been incorrectly machined. The most frustrating thing about all this was the CNC was not being utilised to its full potential. Steve wanted to adopt the mortise and tenon construction method. His software supplier told him it was a “real pain” to set that up and that “nobody uses them anyway”.
Steve wanted to take advantage of the opportunity he had to branch out into new markets and he finally came to the conclusion that his existing software was just not going to “cut it”. Nobody likes to have to buy something twice, but if things were going to improve, Steve needed a better solution.
He spoke to several cabinet makers using Cabinet Vision including Jason at Kitchen Kreations and in particular, Ugo at Delta Cabinets who had struggled with the same software Steve was using before switching to Cabinet Vision. He then arranged for an on-site demonstration and immediately he could see how easy it was to change things like shelf locations, part materials and thickness, drawer systems and construction methods. With Cabinet Vision, Steve’s customers could see exactly what they are going to get and the operator can see exactly how it is all going together (visual validation). Steve had no hesitation in investing in the “best software on the market”.
Steve’s investment in Cabinet Vision included a four day Cabinet Vision Manufacturing Fundamentals course at the Planit WA Woodbridge training centre (near Midland) and eight days of on-site integration and training. The machine was successfully integrated on the first day and producing jobs. The rest of the time was spent customising the system for Steve’s requirements, training the operators and streamlining procedures.
He is now pricing and winning new projects that he would never have looked at before.
These include “architectural projects” with detailed hardware specifications. If Steve needs something new, he generally modifies it himself or if he gets stuck, he can call waPlanit support. As part of his support agreement with waPlanit, any new systems that they have developed are made available to him.
Steve is very customer focussed. Now he can give them what they want with a few clicks on his Cabinet Vision software. The mortise and tenon system is now an integral part of his construction method providing improved strength and speed of assembly.
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