Supporting your business towards greater success

The Services Team at Planit provides our customers with the support and assistance required to ensure our Software Solutions continue to deliver on their investment.

Our Team comes with extensive trade experience, with many having used our solutions in the industry themselves. By having this strong team located across Australia, Planit has the resources available to provide quality support, ensuring you maximise the benefits of our software. 

Find the support you need with our products by contacting our Help Desk, or through one of these handy links:

Contact our Help Desk Team: 1300 716 932  or  Email Your Enquiry


Cabinet Vision powering Australian Business

The Planit Services Team produce our CABINET VISION Tutorials to provide insight into using key features and help customers expand their knowledge of the software. 

Support Enquiry

Screen-2-Machine Solutions powering Australian Business

An alternative to calling our Help Desk for support is to fill in our online Help Desk Form. This will give our team all the information they need to get back to you with a solution to your technical issue

eSupport Global Forum

Elaser Laser Measuring Software

CABINET VISION users have access to this global forum when they are a member of our Customer Care program. The eSupport Forum allows users to have discussions, ask questions, and download software updates.

Customer Service Time

Tech Days and Technical Sessions


For our customers, you can pre-purchase Customer Service Time ahead of booking in a session with one of our Services Team Members to assist with a support enquiry or to work on your system with some online customisation time. 

Tips & Tricks


Common questions that arise are often produced and loaded to the Tips and Tricks section of our website. Look here to learn something new.

System Requirements

CABINET VISION Minimum Computer Recommendations

The hardware you use is just as important as the software itself. To get the best possible performance from CABINET VISION be sure to follow, if not exceed, the minimum specifications required for it to run efficiently.

Planit eCADEMY

Planit eCADEMY Online Courses

eCADEMY is our online learning experience for customers. Planit are developing courses to allow users to learn new skills at their own pace and in their own time. Start your learning experience with Planit eCADEMY. 

Customer Care

Planit Customer Care

Customer Care is our support program designed to ensure you have the assistance and resources available to ensure your business continues to operate and limit the amount of downtime your manufacturing may experience.


Vortek Spaces Help Videos

Access the range of Help Videos and Examples of Using VORTEK Spaces to assist you in maximising your sales tool. Hear directly from the development team as they share how to take your CABINET VISION Project and load into VORTEK Spaces