Upcoming Meeting - Possible Disruptions
To our valued clients,
We are honoured that you continue to trust us in supporting your business, and as a valued customer, we are letting you know in advance the following information:
Our Services Team are participating in staff development session on Friday 21st September 2018 between 9am and 5pm (Sydney Time). This will affect our normal support services.
Having these meetings are an important part of Planit’s commitment to improving the skills of our staff, improving our procedures and sharing information within the team. In return, we can then raise our high-quality service and better support your business.
For Support Questions
Due to the nature of this day, the best contact method will be via email using firstname.lastname@example.org, please provide your name, company name, contact details and a brief description of your request so we can contact you in scheduled breaks. These emails will be monitored for any urgent support enquiries. If production has stopped, please note it so we know it is urgent. Our services will be back to normal on Monday 24th September, with our team contacting customers to follow-up voicemails and emails.
We apologise in advance for any inconvenience caused during this period.
National Services Manager