Upcoming Meeting - Possible Disruptions
To our valued clients,
We are honoured that you continue to trust us in supporting your business, and as a valued customer, we are letting you know in advance the following information:
Our staff are participating in staff development days on Thursday 20th and Friday 21st June 2019. This will affect our normal operations
Having these Company Meetings are an important part of Planit’s commitment to improving the skills of our staff, improving our procedures and sharing information within the team. In return, we can then raise our high-quality service and better support your business.
Unfortunately, this means a disruption to our normal services.
For Support Questions
If you contact our Help Desk on these days, please ensure you leave a voice mail message. Clearly state your name, company name, contact details and a brief description of your request so we can return your call as soon as we return. Urgent cases will be contacted at set breaks and general questions will get a reply on Monday 24th June 2019.
The best method of contact during this time is to contact us via email using email@example.com, please provide details as set out above. These emails will be monitored for any urgent support enquiries. If production has stopped, please note it so we know it is urgent. Our services will be back to normal on Monday 24th June 2019., with our team contacting customers to follow-up voicemails and emails.
For our Sales Team
Please email firstname.lastname@example.org These emails will be returned to upon our team returning on Monday 24th June 2019.
We may experience a short delay in shipping during this period. To place an order, please visit our online store.
Purchase from our Online Store
Our website and eSupport services will not be interrupted during this time.
We apologise in advance for any inconvenience caused during this period.
Director of Operations