CABINET VISION - Service Desk Analyst / Support Analyst

Planit's extensive portfolio of design and manufacturing products represent the total CAD/CAM solution

From professional design software for planning through to advanced manufacturing software to control any CNC machine

We provide a one stop shop solution to our customers

Based in Sutherland Shire (Miranda) you will be working as part of a national team

The Applicant

Key Responsibilities:

Provide outstanding training and technical support to our customers

Managing cases within Microsoft CRM

Provide over the phone and remote desktop support to customers

Support a varied suite of software products

Participate in business development

Compliance with our workplace practices and standards

Ability to problem solve and test different scenario's whilst working to deadlines

The Requirements

To be successful in this role, ideally you will have skills in the following areas:

- Intermediate computer skills
- Enthusiasm and technically savvy
- Experience with using CAD\CAM packages is desired, but not essential
- Experience with providing technical support is essential
- Strong communication skills, written and verbal

We would love to hear from you

Send your Resume to hr@au.planit.com